MERCK: A veces llegan cartas...

A veces llegan cartas con sabor amargo, con sabor a lágrimas
A veces llegan cartas con olor a espinas que no son românticas

Mark Timney, President US Market
TO: All US Market Colleagues (HQ & Field)
DATE: September 15, 2011
SUBJECT: Update on Ongoing Changes to the US Market’s Business Operations

Dear Colleagues:

Merck is facing enormous challenges. The external environment is tougher than ever, with an unprecedented pace of change that continues to accelerate. Critical to Merck’s need to transform is our ability to fundamentally change how we operate our business, including managing resources differently and reducing our expense base. We must challenge and prioritize every single investment choice to ensure that we are nimble, flexible and streamlined as we drive profitable growth.

The US Market is taking additional steps to accelerate plans to manage our expense base, in part because our current vacancy management approach is not allowing us to reach expense targets quickly enough. In the coming weeks, we will restructure the following select HQ functions and field groups within the US Market: Marketing & Customer Solutions; Managed Markets & Policy; Strategy & Commercial Model Innovation; and the Neuropsychiatric and Women’s Healthcare specialty sales teams. Effective immediately, we will also increase the use of vacancy management by removing more open positions across the entire US Market organization. These necessary actions are part of and consistent with the important role we play in GHH’s contribution toward Merck’s overall transformation and, as I have stated previously, we cannot promise the avoidance of such activities.

We will move quickly in order to minimize disruption for customers, our business and employees. The restructuring exercise within the select areas will be completed and affected employees will be informed by the end of October 2011. Employee selection decisions will follow established company processes. We will also offer the opportunity for employees in the aforementioned select areas to proactively “hand raise” and be considered for separation.

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